OUR MISSION
Mission Statement
Five-Star will provide the highest level of service possible for our clients and their guests. We embrace the history, culture, and character of every client and their community. We become a seamless partner and a valued member of the team and will deliver extraordinary service at every turn.
OUR Vision
Vision Statement
It is our ultimate objective to be regarded throughout our marketplace as the benchmark for service excellence and client satisfaction. We believe in providing highly personalized services that reflect the individual culture of our clients. Our premier customer service is made possible by employing the most enthusiastic, flexible talent in the industry. Our goal is to deliver elevated success and prosperity to our clients, and to provide them with tailored service offerings that satisfy client objectives. We focus on long-term partnerships and customer retention.
Our history
Five Star AV History
When Founder & Owner Robert Tippin started Five-Star AudioVisual in 1995, it was with enthusiasm, extensive industry expertise, and a single hotel account. Throughout our almost three decades of operation, the company has thrived under the objective of providing personalized and focused audiovisual services to top Hotels, Resorts, and Conference Centers. Today, we are proud of the relationships we have built, the partnerships we have maintained, and the thousands of satisfied customers we have served across the United States. Still privately owned and serving our very first client, Five-Star AudioVisual has remained a mid-size niche company by design. Today, we have grown to partner with more than 85 of the finest Hotels, Resorts and Convention Centers around North America. We serve thousands of highly satisfied clients, yet we continue to value each with the highest level of priority. Throughout our distinguished history, we have always stayed at the forefront of technology and trends. We continue to specialize in developing strategies and implementing service standards that reflect the personality and goals of every client. It’s what sets us apart and why we retain nearly every partnership we begin.
