What our clients say about us
We believe in providing highly personalized services that reflect the individual culture of our clients, and have the most enthusiastic, flexible talent in the industry. We deliver elevated success and prosperity to our clients, ensuring long term partnerships and customer retention. See what our partners are saying about their Five-Star Experience.
Three things that set Five-Star AudioVisual apart: Professionalism, Persistence, Price. They perform day in, day out. They don’t let their guard down. They always provide top level service, and take pride in what they do.”
I have done countless events across the country since 2005, and this was the best in-house AV experience I have ever had.
Thank you for your continued support and generosity – I have to tell how much of a difference it makes to our charity. You guys are the ultimate in professionalism, ‘can do’ spirit, responsiveness – a true pleasure to work with.
The hotel, weather, ocean, food & drinks are nice, but you all make the difference. You’re all so appreciated for your talents, equipment, and positive attitude.
I wanted to take a moment to express my sincere gratitude for the fantastic effort of the Five-Star Team during the event this past weekend. As you all know, this is a very visible, very needy, and very critical group. They are, however, very thankful for your participation. While I didn’t attend all of the events, those that I did were executed flawlessly and the reports I have been getting are outstanding. We are very excited about the partnership that we are developing together, and very pleased with the execution. Please pass along my thanks to all of the folks who worked on the event – they all deserve it.
“I am writing today to commend you for a wonderful team you have put together! For so many years, we have just hired the on-site AV company. This year, we parted from that tradition and decided to hire Five-Star AudioVisual. The team had amazing attention to detail. They were professional. They were priced right, and they were experts at executing an amazing show, making our company look good. We know that they must see company after company come in and leave over the years, but they made us feel we were important and stopped at nothing to deliver their very best. For all these reasons and more, we made the decision to hire Five-Star AudioVisual for other events. We want you to know that we were again blown away. Again, they hit every mark of professionalism, urgency, organization, attention to detail, great pricing, and wonderful customer service. On behalf of the entire AIN Team, we thank you for an absolute successful show and look forward to another stellar event!”
The AV team was amazing! Before the event, they were available to answer all questions and make several rounds of changes to our order. On-site, they were so accommodating with our many last minute requests. Please share my appreciation to the entire team!
We recently hosted a meeting of our Board of Directors which included a ZOOM feature. They were simply outstanding. They were there early, always available, and had all the equipment and answers requested. Terrific job – and we know because we have hosted other meetings without nearly that level of expertise.
A HUGE thank you to the entire Five-Star AudioVisual team for an incredible experience. As we have mentioned, we come straight into the Hotel from our events in downtown where we have seen the lowest of tech capabilities. It is a great pleasure to be at the Inn where the tech and the entire tech team go above and beyond expectations to anticipate complicated tech issues, quality, and experience of users. I received a ton of feedback from our group on how well everything worked out. An amazing team!
I had many hours to present during which I required the use of a laptop, projector, sound system, and video clips. I was so pleasantly surprised when they stopped by early on the first day of my presentation, right after I arrived, to check with me about my audiovisual needs. They were an expert support and made sure everything was working properly, connected to all ports, and that the sound and picture quality were what I desired. I felt such relief to have such an expert team onsite to help me! Thank you very much for providing their services to help me in my role as presenter. This reflects very well on the service the Resort can provide.
During the planning process, they were thorough, responded quickly, efficient and on top of it. That in and of itself made me feel confident about the job. Furthermore, they promised a great crew and delivered. I always get concerned when I don't know or have never worked with a lead tech to call any show. My concerns were alleviated at rehearsal Friday night. They took charge and ran the cue to cue in a professional, knowledgeable and decisive/resolute manner. They kept the meeting going and in the right direction. The night of the show was the same. The crew did an outstanding job.
Your team is amazing to work with and I hope to have many more opportunities to partner in the future!
I wanted to share how pleased we have been since partnering with Five-Star AudioVisual. Their exceptional service, commitment, and dedication to reaching the needs of our business and the needs of our clients has been outstanding. The team always go out of their way to find solutions to the day-to-day needs of our hotel as well as going above and beyond to service our clients’ vision and requirements. The team is dynamic, enthusiastic, and helpful. We know that we can present them with any challenge; through hard work and creative problem solving they will always find a way to accommodate us. We at highly recommend Five-Star Audio Visual to any resort or hotel that is looking for an interactive, reliable, and talented AV service in their business.